Question 1

How do I request a quote?

Accepted Answer

Simply complete our online form or call us. We’ll provide a free quotation within 48 hours.

Question 2

Do you cover my area?

Accepted Answer

We manage properties across London and the Home Counties. Check our interactive map for details.

Question 3

What makes Sebright different from other managing agents?

Accepted Answer

Unlike many competitors, we guarantee monthly property visits, supervise contractors closely, and monitor costs to ensure clients are never overcharged.

Question 4

What professional standards does Sebright follow?

Accepted Answer

As full members of The Property Institute and the Property Ombudsman Scheme, Sebright adheres to strict codes of practice and ongoing professional development.

Question 5

What if I’m unhappy with my current agent?

Accepted Answer

We specialise in smooth transitions, reviewing contracts and ensuring compliance while reducing costs.

Question 6

How does Sebright support developers before a property launch?

Accepted Answer

Sebright prepares tailored management packs, service charge budgets, and insurance arrangements 3–6 months before launch, ensuring a smooth transition for sales teams and buyers.

Question 7

What is included in a 10-year asset management plan?

Accepted Answer

Plans cover major works such as roof replacement, lift modernisation, redecoration, and boiler replacement, with clear cost forecasts to protect leaseholders and landlords.

Question 8

Do you provide facilities management for both residential and mixed-use buildings?

Accepted Answer

Absolutely. Sebright offers hard and soft FM services, from HVAC and fire safety to cleaning, security, and grounds maintenance.

Question 9

What happens during Sebright’s free site survey?

Accepted Answer

The survey assesses maintenance standards, compliance with health and safety regulations, and highlights areas for improvement. A written report is provided for directors or lessees.

Question 10

How do leaseholders and freeholders access information about their property?

Accepted Answer

Through Sebright’s online portal, which provides account statements, maintenance updates, and financial overviews in one secure, easy-to-use platform.

Question 11

How does Sebright ensure buildings remain legally compliant?

Accepted Answer

Sebright enforces strict health and safety policies, issues Section 20 consultation notices, and provides ongoing legislative advice to directors and leaseholders.

Question 12

What is the difference between a reserve fund and a sinking fund?

Accepted Answer

A sinking fund is ring-fenced for a single major project (e.g. roof replacement), while a reserve fund covers cyclical maintenance and other large-scale expenditure. Both protect leaseholders from unexpected costs.

Frequently Asked Question

We know property management can raise a lot of questions. To make things simple, we’ve answered the most common queries about our services, standards, and approach. If you don’t see your question here, our team will be happy to help directly.