Leasehold property management companies: How to find the right partner in London

Leasehold property management in London is a complex responsibility. With rising expectations from leaseholders, evolving regulations, and the need for financial transparency, choosing the right management company is more important than ever. Whether you're part of a resident management company (RMC), a right-to-manage group, or a freeholder overseeing leasehold units, the right partner can make all the difference.

What’s the difference between leasehold and freehold property management companies?

While both types of companies manage residential buildings, their responsibilities and priorities differ. A freehold property management company typically acts on behalf of the freeholder, focusing on ground rent collection, lease compliance, and long-term asset protection. In contrast, leasehold property management companies work more closely with leaseholders and resident-led groups, managing communal areas, service charges, maintenance, and day-to-day operations.

Leasehold management requires a more collaborative approach. It involves balancing the needs of multiple residents, ensuring transparency in financial reporting, and maintaining compliance with lease terms and statutory obligations. Sebright specialises in both, but our leasehold services are designed to support resident-led decision-making and clear communication.

How do I choose the best leasehold property management company in London?

London’s property landscape is competitive, and not all management companies offer the same level of service. When evaluating potential partners, look for those who combine regulatory expertise with a commitment to transparency and responsiveness.

Key criteria include:

• Accreditation with professional bodies such as The Property Institute (TPI)

• Experience managing similar buildings in your area

• Clear service charge breakdowns and budgeting support

• Access to secure online portals for financial and maintenance updates

• Willingness to offer free site surveys or service charge reviews

Sebright is an accredited leasehold property management company offering transparent portals and compliance support. We believe in proactive communication, regular site visits, and empowering leaseholders with the information they need to make confident decisions.

Why is transparency important when working with leasehold property management companies?

Transparency is the foundation of trust. Leaseholders want to know how their service charges are being spent, what maintenance is planned, and whether contractors are being fairly priced. Without clear reporting and open communication, frustration builds and confidence erodes.

At Sebright, we provide:

• Itemised service charge statements

• Monthly inspection reports shared with residents

• Real-time access to financials via our client portal

• Clear explanations of Section 20 processes and major works planning

This level of visibility helps leaseholders feel informed and involved. It also ensures that decisions are made collaboratively, with full accountability.

How leasehold management empowers residents

Leasehold management is not just about compliance. Done well, it gives residents a stronger voice in how their building is run. From transparent budgeting to shared decision-making, the right company can transform the relationship between leaseholders and management.

Sebright’s approach is built on collaboration. We provide the tools and reporting that allow residents to understand costs, influence priorities, and feel confident that their building is being managed fairly.

Choosing a partner for collaborative leasehold management

Selecting a leasehold property management company is about finding a team that understands your building, communicates clearly, and delivers consistent value. In London, where leaseholder expectations are high and regulations are evolving, the right partner will help you stay compliant, reduce costs, and foster a positive living environment.

Sebright offers a free site survey and service charge analysis to help you assess whether your current management setup is delivering the clarity and support you deserve. Explore how Sebright supports resident-led buildings with tailored reporting and transparent communication.

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